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Terms of Service

Last Updated: January 2025

1. Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, you should not use this website.

2. Description of Service

This website provides:

• An AI-powered chatbot assistant that answers questions about my professional experience
• Retrieval-Augmented Generation (RAG) technology using OpenAI and FAISS
• Multilingual support (English, Italian, French, German)
• CV download functionality
• Appointment booking information

3. User Responsibilities

When using this website, you agree to:

• Lawful Use: Use the service only for lawful purposes
• Accurate Information: Provide accurate information when communicating
• No Abuse: Not attempt to abuse, exploit, or damage the service
• No Automated Access: Not use bots, scrapers, or automated tools without permission
• Respectful Conduct: Communicate respectfully and professionally

4. Prohibited Activities

You may NOT:

• Send malicious code, viruses, or harmful content
• Attempt to gain unauthorized access to the system
• Use the service to generate spam or malicious content
• Impersonate others or provide false information
• Violate any applicable laws or regulations
• Reverse engineer or attempt to extract proprietary information
• Overload the system with excessive requests (DDoS attacks)

6. Intellectual Property

Website Content:

• All content, design, code, and materials are owned by LLMOps.Pro
• You may not copy, reproduce, or redistribute website content without permission
• The CV and professional information are copyrighted material

User-Generated Content:

• You retain ownership of your questions and messages
• By using the service, you grant us a license to process your messages to provide the service

7. Third-Party Services

This website uses third-party services:

• OpenAI: For AI chat completions and embeddings - subject to OpenAI Terms of Use
• LinkedIn: For profile links - subject to LinkedIn's terms

We are not responsible for the availability, content, or policies of third-party services.

8. Data Privacy

Your use of this website is governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your data.

9. Service Availability

We strive to maintain service availability, but:

• No Uptime Guarantee: The service is provided "as is" without uptime guarantees
• Maintenance: We may perform maintenance that temporarily interrupts service
• Modifications: We reserve the right to modify or discontinue features at any time
• Third-Party Dependency: Service depends on OpenAI API availability

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• This service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind
• We do not guarantee accuracy, completeness, or timeliness of information
• LLMOps.Pro shall not be liable for any indirect, incidental, special, or consequential damages
• Maximum liability is limited to the amount paid for using this service (which is currently zero)

11. Indemnification

You agree to indemnify and hold harmless my from any claims, damages, or expenses arising from:

• Your use or misuse of the service
• Your violation of these Terms of Service
• Your violation of any applicable laws or third-party rights

12. Account Termination

We reserve the right to:

• Terminate or suspend access to the service for any user
• Remove or modify content at our discretion
• Take legal action for violations of these terms

13. Modifications to Terms

We may modify these Terms of Service at any time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the website after changes constitutes acceptance of the modified terms.

14. Governing Law

These Terms of Service are governed by the laws of Switzerland. Any disputes shall be resolved in Swiss courts.

15. GDPR Rights

If you are in the European Union, you have specific rights under GDPR. See our Privacy Policy for details on:

• Right to access your data
• Right to rectification and erasure
• Right to data portability
• Right to object to processing

16. Contact for Legal Issues

For questions about these Terms of Service or to report violations:

Email: hello@llmops.pro
Subject Line: "Terms of Service Inquiry"

17. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect.

18. Entire Agreement

These Terms of Service, together with the Privacy Policy, constitute the entire agreement between you and LLMOps.Pro regarding the use of this website.

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